Technical Support

Other

• Getting a Process List
• Creating DirectX Diagnostic (DxDiag) Reports
• Having an issue? Repair your game files!
• Will there be the option to set the game resolution to 1360*768 / 1366*768 in the future?

Crash / Disconnection

• The game shuts down without an error message while playing, and two files are missing. After updating or downloading them, the issue repeats. How can I solve this?

Game Download / Installation

• What are the System Requirements for Counter-Strike Nexon?
• OpenGL is causing problems! Where is D3D for my video settings?

Game Launch / Login

• How to perform a clean boot
• Hack sensor is giving me an error (It is not defined, Failed to start the driver for hack blocking, Can not connect to the server)
• Hack Sensor - Memory change is detected in the protection module

Connection Issues

• Better a wired than a wireless connection
• A "Game requires Steam" error message appears when I try to play
• "Connection to the server has been terminated. Please launch the game again."
• Experiencing connection issues? Your firewall may be blocking required ports